Official policy document
Community & Game Rules
1. Purpose
These rules protect players, staff, community spaces, rankings, support channels and game integrity across DK-United and DK-Ezyro.
2. Respectful conduct
- Do not harass, threaten, stalk, dox or encourage harm.
- Do not use hateful or discriminatory abuse, targeted sexual harassment or illegal content.
- Do not impersonate an administrator, Game Master, moderator, support agent or another user.
- Disagreement and criticism are allowed, but repeated abuse or disruption is not.
3. Profanity and public content
Profanity and obscene terms may be blocked in public names, registration fields, rankings and public submissions. Attempts to evade the filter using spacing, symbols or leetspeak may be treated as the same word. False positives can be appealed.
Direct support or live-chat messages are not automatically blocked merely because a user is angry. Detected profanity may be highlighted to the agent with a Warn user action. The standard warning is:
Please keep the chat respectful. We are doing our best to help you and solve your issue. Cursing or bad behaviour is not necessary.
Repeated or serious abuse may result in a final warning, temporary chat pause, support restriction or account action.
4. Names and identity
- No obscene, hateful, threatening, sexually explicit or misleading account, character or guild names.
- No reserved or deceptive names such as Admin, Administrator, GM, Game Master, Moderator, Support or names designed to imitate staff.
- No names containing another person’s private information or infringing a third-party right.
- The operator may rename, hide or remove an inappropriate name from public rankings.
5. Fair play and technical abuse
- No bots, macros that automate gameplay beyond expressly permitted accessibility functions, cheats, trainers or unauthorised automation.
- No exploitation of bugs, duplication, packet manipulation, memory editing, client tampering or bypassing integrity/security controls.
- Report serious exploits privately; do not publish instructions that increase harm.
- No attacks, scanning, denial-of-service attempts, credential abuse or unauthorised access against the websites, server, database or another user.
6. Accounts, items and trading
- No account theft, sale, purchase, transfer or sharing that creates a security or ownership dispute.
- No scams, payment fraud, chargeback abuse or unauthorised real-money trading.
- Virtual items, access flags and beta invitations have no guaranteed cash value and may be corrected or removed when created through an error, exploit or rule breach.
7. Uploads and reports
Do not submit malware, illegal material, private personal data without a lawful reason, or content you do not have permission to share. Reports should be truthful and include relevant evidence. Knowingly false or abusive reports may themselves be moderated.
8. Enforcement ladder
Depending on seriousness, intent, harm and history, the operator may use education, a warning, content/name removal, temporary mute, temporary suspension, Closed Beta revocation, permanent termination or technical blocking. Severe safety, security or legal issues may result in immediate action.
9. Reports and appeals
Send player/support reports to DK-United: support@darkedenunited.com DK-Ezyro: support@dkezyro.com. Send illegal-content or rights reports to DK-United: legal@darkedenunited.com DK-Ezyro: legal@dkezyro.com. Appeals should identify the decision and explain why it should be changed.
DK-United V2
General:
contact@darkedenunited.com
Support:
support@darkedenunited.com
Privacy:
privacy@darkedenunited.com
Legal:
legal@darkedenunited.com
DK-Ezyro V6
General:
contact@dkezyro.com
Support:
support@dkezyro.com
Privacy:
privacy@dkezyro.com
Legal:
legal@dkezyro.com
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